The interview with the CEO of the pharmacy chain Raia Drogasil is an expansion class with which he always understands and gets it right
RD's plan is to open 260 pharmacies a year in the triennial period 2023-2025, based on 2,700, which indicates a growth of ~ 10% per year.
Is there a demand for all of this?
Underlying this ambitious volume of openings is a process of continuous expansion, which knows the result of each new store with 95% confidence.
“Few companies in Brazil expand so well”
While less efficient networks still rely on expansion cycles, with a high volume of openings in one phase, and subsequent adjustments and closures, almost on a roller coaster, RD expands linearly.
Finding opportunities of such quality is not an easy job, but the defensive business model, complemented by health services, such as vaccination, with a presence in all Brazilian states and strength in the interior allows the network to find more space to position itself.
Of the 80,000 pharmacies in Brazil, RD accounts for 3.4% of the volume with its 2,700 units, but captures a Market Share of 14%, that is, an invoice 3-4x more than the industry average.
Part of this result is attributable to the strength of the commercial outlet, as we know that the pharmacy segment is a “buyer” of street corners and is demanding in conditions such as visibility on high-flow roads, accessibility with parking spaces in the front, and convenience, seeking to be right in the middle of demand centers.
Such is the quality of its locations, that the chain is not interested in acquiring others, a path that could accelerate its growth, but would risk the consistent expansion and predictability that each store has today.
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